Chat Support Module
WhatsApp, Messenger & Viber Integration
About Chat Support Module
Multi-channel support for Perfex CRM, built into every account
The All-in-One Support module for Perfex CRM gives your customers and staff one direct line to you, right inside their account. Instead of digging for an email address or phone number, they open their portal and find your full set of contact options a single click away - WhatsApp, Viber, Messenger and more - so reaching support is effortless from the moment they log in.
It is the only support add-on you need to set up. Enable it once and your chosen contact channels are presented to users straight from their accounts, turning scattered support touchpoints into one seamless, multi-channel experience.
Let people reach you on the channels they already use
Rather than funnelling every request through a single inbox, the module surfaces the direct-contact options you choose so customers can pick whatever suits them - a chat on WhatsApp, Viber or Messenger, a call, or a quick message. Whatever you configure is exactly what your users see and can use on your own Perfex installation.
Because every option lives inside the logged-in account, there is no friction between a customer wanting help and getting it - and fewer questions go unanswered as a result.
No coding, ready in minutes
Setup is deliberately simple. The module installs and activates in only a few seconds, and absolutely no coding is required - just follow the included instructions, switch on the channels you want to offer, and you are live.
- Fast install - install and activate in a matter of seconds.
- Configure your channels - turn on the contact options you want customers and staff to see.
- Documentation included - clear instructions ship with the module, so you are never left guessing.
- No development needed - get the support options running in minutes without touching any code.
Built for Perfex and kept current
The module is made for Perfex CRM and is fully compatible with the latest version of the platform. It requires PHP 7.4 or newer and is maintained for compatibility with modern browsers, so the contact options keep working cleanly as your CRM and your customers’ browsers stay up to date.
See it in action
Support that actually answers
Buy direct and you reach the people who wrote the code - not a marketplace ticket queue.
- Priority support - replies the same day, straight from the development team that built it.
- 6 months of support on Standard (extendable), and Lifetime support on Pro.
- Support covers guidance on installation, configuration and upgrades - real answers, never canned macros.
- Regular updates and immediate bug fixing, included in every license type.
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- Fixed compatibility issues for latest version of Firefox browser
- Minimum PHP version required: 7.4
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- Fixed conflict with New Contact screen in admin area
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- Initial version, fully compatible with the latest version of Perfex CRM
Ready to drop Chat Support Module into your stack?
Standard $39 or Pro $59/yr - lifetime updates, six months of support, and quick, secure checkout. Cheaper than the old CodeCanyon price, with no marketplace cut.
Frequently asked questions
Everything you need to know before buying - and what to do if you still have questions.
What's included in every purchase?
Every product ships with full source code, documentation, demo content, and lifetime free updates. Customer support is included for the entire support period defined on each product page.
Can I use one license on multiple sites?
Each license covers one end product. If you build for multiple clients or sites, you'll need a license per site - if you are building a SaaS product, our Pro license will fit fine.
How long do I get free updates?
All products include lifetime free updates - every new version, patch and compatibility fix is yours for as long as the product is maintained.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and Apple Pay. EU customers can also pay via SEPA bank transfer for orders above a certain threshold.
Related products
Other Perfex CRM Modules built and maintained by the same team, sold direct.
