WhatsApp Official Cloud API Chat & Marketing Automation module for Perfex CRM
Perfex CRM module, bought direct - lifetime updates and real support.

About WhatsApp Official Cloud API Chat & Marketing Automation module for Perfex CRM
Turn Perfex CRM into a live WhatsApp workspace. This WhatsApp Cloud API chat and marketing module for Perfex CRM gives your staff a direct, real-time WhatsApp chat client right inside the Perfex dashboard, so conversations with clients happen where your team already works. Built on the official WhatsApp Cloud API, it pairs two-way messaging with a full set of Marketing Actions - auto-replies, bots, templates and campaigns - driven by your own CRM data.
Every new inbound WhatsApp message is automatically added to the Leads section of Perfex CRM, so a casual chat can become a tracked opportunity you nurture and convert into a client.
Real-time WhatsApp chat inside Perfex
The module delivers a direct chat experience through Perfex CRM’s admin area, letting staff engage with clients in a more personalized and efficient way - without leaving the familiar Perfex environment. Using the official Cloud API, your team can send a full range of message types:
- Text, images, videos and voice messages to clients in real time.
- Documents, files and attachments alongside the conversation.
- Delivery and read status updates so you always know where a message stands.
- Multiple WhatsApp numbers supported under the same Business Account ID, so different teams or brands can share one installation.
- Unread messages and a Start a Conversation action to reach out first and keep on top of incoming chats.
Marketing automation powered by your CRM data
Go beyond one-to-one chat and set up Marketing Actions that use both client data and Perfex CRM’s data to put repetitive messaging on autopilot:
- Campaigns - reach your clients with structured WhatsApp campaigns.
- Bots and autoreplies - trigger automatic responses so common questions are answered instantly, even when no agent is online.
- Message assistants and autoreplies - keep your team fast and consistent on every conversation.
- Marketing templates and template manager - create and manage your templates directly inside the CRM.
- ChatGPT (OpenAI) integration - let AI automatically reply within existing chats.
- Review Bot - automate review requests as part of your messaging flows.
- Logging history - keep a clear record of automated activity and message history.
Why teams choose it
- Enhances client engagement and satisfaction with faster, more personal communication.
- Improves staff productivity and efficiency, with chat and marketing in one screen.
- Provides a more responsive, personalized communication experience.
- Inbound messages become Leads automatically, feeding your sales pipeline.
- Integrates with Perfex CRM’s SMS notification system.
- Supports marketing actions such as autoresponders, templates and bots.
- Supports multiple languages and file formats - including English, German, Dutch, French, Italian, Ukrainian, Spanish, Turkish, Portuguese, Arabic and Brazilian Portuguese.
Good to know
- The module uses a dedicated business WhatsApp number for unique use.
- Perfex CRM version 3.2.6 or newer is required.
- Per the WhatsApp Cloud API, replies are allowed within 24 hours of a received message’s status timestamp.
- Without Facebook business verification, sending is limited to 50 free messages per day under WhatsApp’s Cloud API usage policy; completing business verification lifts that cap.
Setup
Installation takes only a few seconds to be installed, activated and fully working. Upload the module under Perfex CRM Settings -> Modules -> Upload, activate it at the next step, and complete the included setup for the third-party connections it needs.
See it in action
Support that actually answers
Buy direct and you reach the people who wrote the code - not a marketplace ticket queue.
- Priority support - replies the same day, straight from the development team that built it.
- 6 months of support on Standard (extendable), and Lifetime support on Pro.
- Support covers guidance on installation, configuration and upgrades - real answers, never canned macros.
- Regular updates and immediate bug fixing, included in every license type.
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- Latest release - compatibility and stability improvements.
What customers say
Verified buyer reviews from CodeCanyon, where WhatsApp Official Cloud API Chat & Marketing Automation module for Perfex CRM holds a 3.67 / 5 rating across 15 ratings.
Excellent plugin, highly recommended! They knew how to solve the need to have WhatsApp in Perfex!
As I saw, they are trying hard to make this module perfect
Ready to drop WhatsApp Official Cloud API Chat & Marketing Automation module for Perfex CRM into your stack?
Standard $39 or Pro $59/yr - lifetime updates, six months of support, and quick, secure checkout. Cheaper than the old CodeCanyon price, with no marketplace cut.
Frequently asked questions
Everything you need to know before buying - and what to do if you still have questions.
What's included in every purchase?
Every product ships with full source code, documentation, demo content, and lifetime free updates. Customer support is included for the entire support period defined on each product page.
Can I use one license on multiple sites?
Each license covers one end product. If you build for multiple clients or sites, you'll need a license per site - if you are building a SaaS product, our Pro license will fit fine.
How long do I get free updates?
All products include lifetime free updates - every new version, patch and compatibility fix is yours for as long as the product is maintained.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and Apple Pay. EU customers can also pay via SEPA bank transfer for orders above a certain threshold.
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Other Perfex CRM Modules built and maintained by the same team, sold direct.







