Custom SMS module for Concord CRM
Automated and On-demand Messages
About Custom SMS module for Concord CRM
Send Custom SMS Messages Straight From Concord CRM
Take your CRM communication to the next level. The Custom SMS module turns Concord CRM into a text-messaging hub, giving your team full control over both one-off and automated messaging without leaving the platform. Send a single instant message to a contact, or automate scheduled SMSes built from dynamic, templated content. Because messaging lives next to your deals, calls and meetings, every follow-up stays in context and reaches customers where they actually read - on their phones.
Why Pair Concord CRM With SMS
Concord CRM excels at deal and contact management, and combining those deals with SMS functionality opens up a fast, personal marketing channel. This module supplies the missing piece: a fully integrated SMS system designed to improve follow-ups, notify clients and automate key parts of your sales communication. It is built for reminders, notifications and timely sales touch-points that land directly in your customers’ pockets.
Flexible SMS Automation
Manual or automated sending
Compose and send an instant message to any contact on the spot, or hand the work to the system. Templates, dynamic fields and scheduling let routine messages go out on their own, so your team spends less time on repetitive outreach.
Activity-aware messaging
Personalize messaging around the work you already track in Concord CRM. Tie each SMS to a specific activity by selecting the relevant Call, Meeting, Task, Email or Deadline from a dropdown, so the right message is connected to the right record.
Smart templates with merge fields
Create reusable message templates and personalize them automatically with dynamic variables such as {firstName}, {lastName} and more. Build a template once and every recipient gets a message that reads like it was written for them.
Scheduled delivery (send later)
Compose now, deliver later. Queue a message to go out at the time you choose, which is ideal for appointment reminders, renewal nudges and outreach that needs to arrive at exactly the right moment.
Activity log and delivery history
Every SMS sent from Concord CRM is recorded in a dedicated SMS log view, complete with delivery status so you can see at a glance which messages were delivered and which failed. Nothing is sent into a black box - you always know what went out and whether it landed.
Admin-only or role-based permissions
Control exactly who in your CRM team can send SMS, manage templates or view message history. Permissions hook into your existing team structure, keeping messaging in trusted hands.
Built-in Twilio support
Send messages instantly using native Twilio integration - no setup hassle and no middleware. Just connect your Twilio account and go.
Real-World Use Cases
- Sales teams - instantly follow up with prospects after a deal stage changes, improving conversion chances while interest is still warm.
- Customer-success agents - send appointment reminders or satisfaction surveys after a deal closes, without manual chasing.
- Service providers and agencies - automate service updates, renewal notifications and alerts for each client.
Fast Setup and Seamless Integration
Installation takes just a couple of minutes. Activate the module, configure your SMS provider, create your templates and start sending. The module is designed to match Concord CRM’s interface and philosophy, blending perfectly with your daily workflow rather than feeling like a bolt-on.
See it in action
Support that actually answers
Buy direct and you reach the people who wrote the code - not a marketplace ticket queue.
- Priority support - replies the same day, straight from the development team that built it.
- 6 months of support on Standard (extendable), and Lifetime support on Pro.
- Support covers guidance on installation, configuration and upgrades - real answers, never canned macros.
- Regular updates and immediate bug fixing, included in every license type.
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- Initial release of the module
- Supports Merge Fields
- Supports the following actions: Call, Meeting, Task, Email, Deadline
- Supports Scheduling (Send Later)
- Supports Templates
Ready to drop Custom SMS module for Concord CRM into your stack?
Standard $39 or Pro $59/yr - lifetime updates, six months of support, and quick, secure checkout. Cheaper than the old CodeCanyon price, with no marketplace cut.
Frequently asked questions
Everything you need to know before buying - and what to do if you still have questions.
What's included in every purchase?
Every product ships with full source code, documentation, demo content, and lifetime free updates. Customer support is included for the entire support period defined on each product page.
Can I use one license on multiple sites?
Each license covers one end product. If you build for multiple clients or sites, you'll need a license per site - if you are building a SaaS product, our Pro license will fit fine.
How long do I get free updates?
All products include lifetime free updates - every new version, patch and compatibility fix is yours for as long as the product is maintained.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and Apple Pay. EU customers can also pay via SEPA bank transfer for orders above a certain threshold.
Related products
Other Concord CRM Modules built and maintained by the same team, sold direct.
